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Marafiqy
Platform Owner · Properties List

How to view properties?

Follow the steps below to complete this action inside Marafiqy.

01

Click on Properties List

The user clicks the Properties List link in the left-hand menu to display the main inventory of all managed properties.

02

View Property Summary

The user can view the key summary data for each property, including the Property Name, Region (e.g., Jeddah), Type (e.g., Residential), number of Units, pending Requests, and the total estimated Rent.

03

Search and Filter Properties

The user can use the Search bar or the dropdown menus to Filter the list by City, Property Type, or Unit Type to locate specific assets.

Search and Filter Properties
04

Use Advanced Filter

The user clicks the blue Advanced Filter button to open additional search criteria for more specific property lookups.

05

Download the Report

The user clicks the Download Report button to export the entire property list, or the results of the currently filtered view, into an external file.

Download the Report
06

View Property Details

The user clicks the eye icon in the Action column to navigate to the detailed profile page of the specific property.

View Property Details
07

Viewing Property Summary

They see the core details: the Property Type (“Residential”), the count of Active Units (02), and the property’s overall Status (“Active”).

08

Inspecting Visual Records

The owner sees the gallery of property images and can perform the action of clicking them to inspect the visuals of the asset.

09

Checking Property Records

They can perform the action of clicking the tabs for Units, Leases, Requests, Assets, and Settings to access detailed records.

10

Returning to List

They can perform the action of clicking the “< Back” button to immediately return to the main Properties List screen.

Returning to List
11

View Unit Summary Details

The user can view the unit’s specifics, including the Unit Name, Unit No., number of Beds and Baths, and the Size (e.g., 1200 sqft).

12

Check Unit Status

The user reviews the current availability and tenant status of the unit (e.g., Occupied 1 month left, Vacant from 2 months, Lease in Progress).

13

Review Financials and Balance

The user can view the expected Rent amount and the current outstanding Balance for that unit.

14

Filter the Units List

The user can filter the list by clicking on the column headers for Property Type, Status, Rent, or Balance to organize the view.

15

View Unit Details

The user clicks the eye icon in the Action column to navigate to the detailed profile page for that specific unit.

View Unit Details
16

View Property & Rent Details

They see a list of units, showing the Unit Name, Address, number of Units, and the current Rent amount for each.

17

Track Prospective Tenants

They can perform the action of clicking "See Prospects" to access the list of potential tenants or applications currently interested in that specific unit/lease.

18

Access Full Lease Record

They can perform the action of clicking the Eye Icon in the Action column to open the detailed lease document and history for the unit.

19

Return to Property Overview

They can perform the action of switching back to the "Overview," "Units," "Tenants," "Requests," "Assets," or "Settings" tabs for other management tasks.

Return to Property Overview
20

View Prospect Applications

The owner sees a list of individual applicants, each with a tile showing their core details and the property they applied for.

21

Access Core Contact Details

They see the Prospect Name, Contact No., and Email for each applicant to initiate communication.

22

Identify Target Property

They see the specific Lease Address and Property Type (Apartment) the prospect is interested in renting.

23

View Application Details

They can perform the action of clicking the Eye Icon on any tile to open and view the applicant’s full submitted details or background check reports.

24

Perform Immediate Action

They can perform the action of clicking the blue icon (likely a message or contact button) to take an immediate step regarding the prospect’s application.

Perform Immediate Action
25

View Core Tenant Data

They see the Tenant Name, full Contact information (phone/email), the assigned Unit No. (e.g., Unit no. 204), and the Contract Duration.

26

Monitor Lease Timelines

They can see the specific start and end dates defining the Contract Duration for each tenant in that property.

27

Access Full Profile

They can perform the action of clicking the Eye Icon in the Action column to open the detailed Tenant Profile for that specific user.

28

Navigate Property Sections

They can click to switch to the Overview, Units, Leases, Requests, Assets, and Settings tabs for other management functions related to this property.

Navigate Property Sections
29

View Acquisition Details

They see a list of acquisition requests, including Unit Details (Name, Address, Beds/Baths, sq. ft), Tenant Info, Type (Residential), and the Rent amount.

30

Toggle Request Type

They can perform the action of switching between viewing "Acquisition Requests" and "Service Requests" using the two sub-tabs at the top.

31

Access Full Request Details

They can perform the action of clicking the Eye Icon in the Action column to open the detailed log and information for that specific request.

Access Full Request Details
32

Navigate Property Sections

They can click to switch to the Overview, Units, Leases, Tenants, Assets, and Settings tabs for other property management functions.

Navigate Property Sections
33

Clicking Service Requests

The owner clicks the "Service Requests" sub-tab to view a list of all maintenance or service issues raised for the property.

34

View Request Details

They see the specific Service Type (e.g., Electrician), the initiating Tenant, the affected Unit Name and Unit No., and the Request Date.

View Request Details
35

Monitor Request Status

They can quickly see the Status of each service request, such as "Pending", to track active issues within the property.

36

Access Full Request Log

They can perform the action of clicking the Eye Icon in the Action column to view the detailed history and communication log for that request.

37

Navigate Property Sections

They can click to switch to the Overview, Units, Leases, Tenants, Assets, and Settings tabs for other management functions related to this property.

Navigate Property Sections
38

View Request and Location Details

They see the unique Service ID, the property’s Address, Property Type, Unit Number, and the full Request Details including Service Type (e.g., Electrician) and Urgency Level (e.g., Emergency).

39

Review Faulty Assets

They see a list of the specific items that are reported as damaged, such as Air Conditioner or Heater.

40

Monitor Status Timeline

They see the chronological Service Log, tracking the issue’s progression from “Initialized” to “Pending,” “In Progress,” and finally “Completed”.

41

Audit Service Provider Performance

They see the assigned Service Provider’s Name, Phone Number, Service Status (“Completed”), and the Rating left by the tenant.

42

Access Attachments and Logs

They can perform the action of viewing or downloading multiple Attachments (photos, documents) and see comments logged at each step of the service process.

Access Attachments and Logs
43

View Item Details

The user can view the specifics of the asset, including the Item Name (e.g., Electrical), its Category, and a short Item Type description.

44

Check Location and Request Status

The user reviews which Unit Name and Unit No. the asset belongs to, which Service Provider Name was last requested by, and who issued by the asset (e.g., Property Manager Name).

45

Filter the Assets List

The user can filter the list by clicking on the column headers for Item Details, Unit Name, Unit No., Requested by, or Issued by to organize the inventory.

46

View Asset Details

The user clicks the eye icon in the Action column to navigate to the detailed profile page for that specific asset.

View Asset Details
47

View Item Details

The user can view the specifics of the asset, including the Item Name (e.g., Electrical), its Category, Item ID (e.g., abc1234), and the short Item Type description.

48

Check Location and Status

The user reviews which Unit No. the asset belongs to and the full Item Details column for its QR code and category information.

49

Filter the Assets List

The user can filter the list by clicking on the column headers for Item Details, Item ID, Item Type, or Unit No. to organize the inventory.

50

View Asset Details

The user clicks the eye icon in the Action column to navigate to the detailed profile page for that specific asset.

View Asset Details
51

View Item Details

The owner sees the asset’s Item Name (e.g., Electrical), Category, unique Item ID, and Quantity (e.g., 5).

52

View Asset Location

They see the location details, including the Property Type, Unit Number, and the specific physical Address where the asset is located.

53

Review Item Logs/History

They see the chronological Item Logs, detailing when the asset was Issued by the Property Manager, Requested by a Service Provider, and its status updates (e.g., “Repaired” or “Received damaged”).

54

Check Service Request Link

They see the related Service Request Details, including the Service ID, Urgency Level (e.g., Emergency), and the Service Type (e.g., Electrician) that affected the asset.

55

Perform QR Printing

They can perform the action of clicking “Print QR” (next to the QR code image) to generate a physical tag for inventory tracking of the asset.

Perform QR Printing
56

Configuring Financial Rules

They see and can modify the settings for Rent & Payments Notifications and Late Fee Settings to control financial interactions.

57

Managing User Access & Terms

They see and can configure the rules for Owners, Property Managers Terms and Conditions, and Bank Account Settings.

58

Setting Property Rules

They see and can manage the property’s Pet Policy, available Facilities, and upload General Information & Photos for the asset.

59

Navigating Property Sections

They can click to switch to the Overview, Units, Leases, Tenants, Requests, and Assets tabs to view other management areas.

Navigating Property Sections
60

View Current Owners

The user sees a list of all current property owners displayed in separate cards (e.g., Property Owner 1, Property Owner 2), indicating who is linked to the asset.

61

Add a New Owner

The user clicks the blue ‘+Add Owner’ button to open a selection or search screen and link a new user profile as an owner of the property.

62

Remove an Existing Owner

The user clicks the ‘X’ icon on any owner’s card to remove that user from the list of owners associated with the property.

63

Close the Pop-up

Once the changes are complete, the user clicks the ‘X’ button in the top right of the pop-up to close the owners management tool.

Close the Pop-up
64

Editing Manager Terms

They can perform the action of updating the rules and stipulations by typing/editing text in the large description box.

65

Finalizing Changes

They perform the final action of clicking the "Update" button to save the revised terms and conditions to the system.

66

Closing the Pop-up

They can perform the action of closing the pop-up and returning to the "Settings" screen by clicking the ‘X’ button.

Closing the Pop-up
67

Configuring Base Payment Details

They see and can input the expected Rent Amount and Due Date (with a calendar picker) used as the basis for calculating late fees.

68

Setting Penalty Rules

They see and can select the payment frequency (Per Month is visible) and input the specific amount or percentage for the Late Fee Penalty.

69

Finalizing Changes

They perform the final action of clicking the "Update" button to save the new financial rules, enforcing the late fee policy across the property.

70

Closing the Pop-up

They can perform the action of closing the pop-up and returning to the "Settings" screen by clicking the ‘X’ button.

Closing the Pop-up
71

Select Notification Type

The user clicks the dropdown menu to select the specific Notification they want to schedule or send (e.g., Rent Due, Late Fee Reminder, etc.).

72

Choose Delivery Method

The user selects either the ‘Schedule Notification’ radio button for a planned future delivery or ‘Send Right Away’ to dispatch the notification instantly.

73

Set Schedule (If Selected)

If ‘Schedule Notification’ is chosen, the user inputs the desired future Schedule Date and Schedule Time using the calendar and time pickers.

74

Send the Notification

The user clicks the blue ‘Send’ button to process the action, either scheduling the notification or sending it immediately based on the selected options.

Send the Notification
75

Inputting Card Details

They perform the action of inputting the Card Number, CVV Code, and Card Expiry Date into the required fields for the primary payment method.

76

Selecting/Inputting Payment Card

The owner sees two distinct card representations and can perform the action of selecting a pre-existing card or inputting the details for a new card (Number, Expiry, CVV) in the fields below.

77

Confirming Entry

They perform the action of clicking the "Proceed" button to submit the new banking information, or "Cancel" to discard the entry.

Confirming Entry
78

Select Available Facilities

The user checks the boxes next to all available amenities, such as Alarm, Tiled Floors, Furnished, Fire Place, Dishwasher, and Carpet.

79

Add Custom Facilities

If an amenity is not listed, the user clicks the ‘+ Add More’ link to input and save a custom facility for the property.

80

Update the List

After making all selections and changes, the user clicks the blue ‘Update’ button to save the current list of facilities to the property profile.

81

Close the Pop-up

The user can click the ‘X’ button in the top right of the pop-up to close the facilities management tool without applying any unsaved changes.

Close the Pop-up
82

Defining/Editing Policy

They can perform the action of updating the rules by typing/editing text in the large description box to define the official Pet Policy for the property.

83

Finalizing Changes

They perform the final action of clicking the "Update" button to save and enforce the new pet policy for the property.

84

Closing the Pop-up

They can perform the action of closing the pop-up and returning to the "Settings" screen by clicking the ‘X’ button.

Closing the Pop-up
85

Input Core Property Details

The user fills in the fields for the Property Name, selects the Property Type (using the dropdown), and selects the Year Built.

86

Enter Full Address

The user inputs the complete location details, including Short Address, Building Number, Street, Secondary Number, District, Postal Code, and City.

87

Upload Property Pictures

The user clicks the ‘Upload Picture’ button to select images from their device, which are then displayed in the gallery below.

88

Manage Uploaded Pictures

The user can view the uploaded pictures and click the ‘X’ icon on any image to remove it from the gallery.

89

Close the Form

Once all details and pictures are added, the user clicks the ‘X’ button in the top right or the ‘Settings’ button in the background to exit and save the information (assuming a ‘Save’ or ‘Update’ button exists below the fold).

Close the Form